Privacy Policy

We may collect the following information:

• Full name
• Phone number
• WhatsApp number
• Email address
• Delivery address
• City
• Order details
• Payment method
• Messages or requests sent through our forms
• Website usage data through cookies, analytics tools and Meta Pixel

We use your information to:

• Process and confirm your orders
• Contact you by phone to confirm delivery information
• Follow up with you on WhatsApp
• Deliver your products
• Provide customer support
• Send order updates
• Apply discounts or promotional offers
• Improve our website and customer experience
• Analyze website performance and advertising results
• Prevent fraud and misuse

When you place an order or submit your phone number, Maison Lamsa may contact you by phone or WhatsApp to confirm your order, provide delivery updates, respond to your questions, or send information related to your purchase.

If you subscribe to Maison Lamsa Universe or activate a discount offer, we may store your phone number or email address to send you updates, exclusive offers, new creations and limited editions.

You can ask us to remove your contact information from our marketing list at any time.

Our website may use cookies and tracking technologies, including Meta Pixel and analytics tools, to understand website traffic, measure advertising performance and improve our services.

You can manage or disable cookies through your browser settings.

We do not sell your personal information.

We may share limited information with trusted service providers only when necessary, such as:

• Delivery partners
• Website hosting providers
• Payment or order processing services
• Analytics and advertising platforms
• Technical support providers

Your information may be stored in our website database, order management tools, Redis storage, analytics tools, or other secure technical systems used by Maison Lamsa.

We keep your information only as long as necessary for order management, customer service, legal obligations, accounting, analytics, or marketing purposes.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

You may contact us to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Ask questions about how your data is used

Maison Lamsa aims to process personal data in accordance with applicable Moroccan data protection rules, including Law No. 09-08 relating to the protection of individuals with regard to the processing of personal data.

For any privacy-related request, you can contact us at:

Email: contact@maisonlamsa.com

Instagram: @lamsa.maison

Website: maisonlamsa.com